Supporting a sector experiencing profound changes
Our activities focused on different themes:
A period of corporate restructuring in the company in a retail sector that must reinvent itself in the face of major changes (digitalization, changing consumption patterns, soaring inflation, etc.)
15 sites Wallonie et Luxembourg
Equipe de consultants, coaches et formateurs
The sales performance of the different stores varied significantly
Some employees were struggling to keep up with the pace of the changes
Thanks to an integrated approach (consultancy + training + coaching), we were able to work in depth and focus on all areas, such as values and behaviors.
Today, our focus is on monitoring and providing support for the strategic decision-making process. We also run training courses that help employees adopt automatic behaviors (reception, management of difficult situations, etc.).