Training designed for
- Anyone who is interested.
Length
- ½ to 1 day
Making email a personal efficiency tool.
Email completely changed the way we communicate, bringing with it advantages, but also disadvantages. Managing emails can become a problem and cause tensions and stress.
Without an organized approach, information or requests can fall through the cracks and give a bad impression of a company.
Training objectives
01
Provide specific techniques for managing emails.
02
Learn some writing tips and techniques for organizing your inbox.
03
Efficiently write outgoing emails and manage incoming messages.
Teaching approach
- Each participant brings a laptop so that the tools and techniques shared by the trainer can be instantly applied.
Training content
- Analysis of problems encountered when managing emails.
- Rules for writing and structuring emails.
- Tips and tricks for not wasting others’ time.
- How do you send a delicate message by email?
- Organizing your inbox.
- Get better at managing incoming emails.
- Implementing a personal action plan
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