Decoding and improving your non-verbal communication

Sharpen your communication by taking into account body language and voice.

We are constantly communicating through three sets of behaviors: words, body language and voice. Each component combines with the others and allows us to identify ways to gain influence and clarity in our interactions.

• Slideshows, scenarios, exercises: decoding of photos and films, filmed work on your own non-verbal communication.
• Successive role plays: making non-verbal communication effective in meetings, interviews, etc.
• Use of concrete situations suggested by the participants.

• The notion of territoriality
• Areas of interaction
• Posture
• Gestures: illustrative, emblematic, manipulative
• Facial expressions and the seven universal emotions
• What changes on the telephone, in videoconferencing, under a mask
• The impact of baseline, cluster analysis and context
• Congruence, synchronization
• The six voice tools: operation and scope of each of them
• Action plan