‘Smart’ Business Process Modelling
The project aims to make EVS continuously evolve towards an even more process-oriented and agile organization
In the context of the replacement of their current, end-of-life ERP system by a new one better supporting its growth ambitions, EVS identified the crucial need to describe and optimize their end-to-end process flows, from Prospection to Service Delivery.
Beside helping determine the target requirements for the new system, this project would also aim to progressively improve all transversal ways of working between the Sales, Operational and Support teams.
20+ global offices
A few weeks
(incl. a clear determination of the target roles and responsibilities)
for continuous improvement and fast adaptability
focused on optimization and performance
Progress Consulting’s ‘Smart’ BPM approach is based on a proven, pragmatic and agile method enabling visible and valuable results in a very short period of time. Working together with internal EVS experts on their respective perimeter, the approach is made of 4 main steps :
Simple, practical, and concrete… few concepts, lots of action, and a posture closer to “band of brothers” than to the gurus of the new paradigms (Eric Thouvenel, Director of the Paris Centre Region, KPMG Entreprises)